Question 1

Is it necessary to be registered to place an order?

Accepted Answer

No, it is not necessary to create an account to place orders, however we advise you to create it, as through it you will be able to access your user space, save your favorite addresses, see your order history and even save your default payment method.

Question 2

How do I know that my order was received?

Accepted Answer

You will receive an order confirmation email to the email account provided during the purchase process.

Question 3

What do I do if one of the guides I want to order is not available?

Accepted Answer

Whenever possible we will always have available stock of our shipping guides. If it is not, you can contact us through the contact form and as soon as it is available we will inform you so that you can place your order.

Frequent questions